AI Research

Make what matters

Nuance tackles real‑world challenges to produce transformative, mission‑critical outcomes.

We specialize in conversational AI and ambient intelligence

AI research in action

Our solutions are designed to empower excellence, meet specific needs and requirements, and address the biggest challenges our customers face every day.

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Verizon logo
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Eastern Bank logo
Epic logo
Rush University Medicine logo
Deutsche Telekom logo
Johns Hopkins logo
Jetstar logo
Deutsche Telus logo
Swedbank logo
Cleveland Clinic logo
IP Australia logo
New Heaven Health logo
Mass General logo
Humana logo
Talk Talk logo
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Natwest logo
Meditech logo
HSBC logo
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More data. Smarter AI. Better outcomes.

Our vertical solutions are tailored to industry‑specific needs and protected by world‑class security. Our artificial intelligence evolves to meet changing objectives by drawing on massive streams of data that help us continually learn, improve, and resolve emerging problems.

300M

patient stories captured and communicated annually 

31B+

customer interactions via digital and voice channels per year

8B

biometric authentications per year

We believe customer data is sacred, so we build our cutting‑edge AI technology responsibly—with data privacy and protection in mind.


Joe Petro
Executive Vice President and Chief Technology Officer

Learn more about our trust principles

Commercial and academic partnerships

Thinking bigger together

We partner with global academic and commercial thought leaders to advance the state of the art in conversational AI.

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Engineering excellence

Mapping tomorrow’s technology

Conversational AI isn’t just about building technology, it’s about creative problem‑solving and how you design, develop, and optimize AI to create the best user experience.

Nirvana T.

Director, Software Engineering
Core Technology R&D