Nuance authentication and fraud prevention solutions

 

Protect, streamline, and personalise every customer interaction

Improve experiences, reduce costs, and fight fraud with the latest in biometric verification and AI fraud prevention technologies.

Make life easier for customers and agents—and harder for fraudsters

Consumers expect fast, easy, and secure experiences. when it comes time to verify their identities, most methods are slow, unreliable, and vulnerable. Meanwhile, fraud teams need to stay ahead of fraudsters but are hampered by outdated technology.

With seamless, secure biometric authentication and intelligent fraud prevention through Nuance Gatekeeper, you can improve customer and agent experiences, reduce operational costs, prevent fraud, and protect your brand.

Solutions

Women talking about better biometric authentication
Security agent on phone discussing intelligent fraud prevention solutions
Woman on computer researching biometric security with Nuance Gatekeeper

Features

Reduce friction and increase security

Real-world customer outcomes

85%

increase in CSAT

89s

AHT reduction

92%

fraud loss reduction

95%

faster fraudster identification

The Nuance difference

500+

enterprise deployments

600M+

biometric prints enrolled

8B+

transactions secured yearly

$2B+

annual fraud savings

Resources

White papers
Case study
Data sheet

See how you can improve customer and agent experiences while reducing costs and preventing fraud.