Nuance Gatekeeper

Cloud-native biometric security for every channel

Authenticate and prevent fraud with AI and biometrics.

Make life easier for customers—and harder for fraudsters

Nuance Gatekeeper is a cloud‑native biometric security solution that authenticates legitimate persons and detects fraudsters wherever and however they engage.

Gatekeeper layers numerous biometric and non‑biometric factors into a central AI risk engine to deliver more successful authentications and higher fraud detection rates through a unified solution.

Industry-leading performance


of audio to authenticate


detection of fraud


authentication success rate

AI Risk Engine

Deep neural networks transparently analyse biometric, non-biometric, and other available data to make intelligent authentication and fraud risk assessments.

Opus Research 2022 Intelligent Authentication and Fraud Prevention Intelliview

Learn why Nuance was named top platform provider for authentication and fraud prevention capabilities across all voice and digital channels, recognised as the major platform at the highly customised end of the market and noted for its AI‑backed fraud detection, flexible cloud contact center integrations and increasingly developer‑friendly cloud model.

Opus Research 2022 Intelligent Authentication and Fraud Prevention Intelliview thumbnail

Platform features

Award‑winning voice biometrics software solutions

Learn why the GSMA awarded Gatekeeper its Global Mobile (GLOMO) Award for Best Mobile Authentication & Security Solution.

Nuance biometrics security Global Mobile Awards Logo

Proven outcomes

More than 500 organisations worldwide trust Nuance for authentication and fraud prevention solutions. Every year, Nuance customers secure over 8 billion transactions and prevent more than $2 billion in fraud losses.

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