Nina – Intelligent automated virtual assistant technology for customer self-service

Intelligent automated conversations with a human touch

A conversation with Nina is virtually human, understanding everything your customers do to maintain a truly consistent voice for your brand.

Bring intelligence to life™

Automation that reduces costs while creating effortless experiences

Get our latest resources
Nuance Nina: Virtual assistant technology

Nina virtual assistant white paper

Learn how AI technology can help you reduce costs while improving the customer experience.

Get it now
AI bot: Virtual assistant technology

Messaging Done Right white paper

Four customer service messaging best practices for seamless omni-channel engagement.

Get it now

Benefits

Engage the right visitor at the right time

Learn how Nina leverages Nuance Natural Language Understanding technology to interact with visitors with human‑like dialogue and intelligent conversations, providing a smooth transition to a live agent when needed.

Stats

See how our product stacks up

44%

of shoppers prefer to use chatbots rather than speak to a live agent.

90%

of consumers expect a consistent experience across channels.

84%

of customers try to find the answer to their question using a brand’s self‑service application.
Features

The intelligent virtual assistant

Nina learns, understands and keeps up with everything your customers do.


What people are saying about Nina

Learn more about

Resources

Videos
Data sheet
Case study

Talk to us about Nina solutions.

   Australia
  • Nina - The intelligent virtual assistant, helping customers self-serve
  • Nina – Intelligent automated virtual assistant technology for customer self-service