The popularity of multi-modal biometric authentication has exploded in the past few years. According to Opus Research, there will be more than a half-billion voiceprints alone by 2020. It’s not hard to see why, as people become more and more comfortable with biometric authentication, enterprises are using multi-modal biometrics to improve security while keeping customers happy.
Multi-modal biometric authentication benefits the enterprise in three specific ways. It vastly improves the customer experience with no cumbersome passwords to remember. It improves the security of traditional customer authentication and prevents hacking and data breaches. And it enables layered authentication, which allows even the highest risk transactions to be performed in self-service channels.
of data breaches happen because of exploitation of weak or stolen passwords.
of people are dissatisfied with today’s automated authentication.