Omni-channel customer engagement awards and recognition.
Nuance's omni-channel customer engagement platform has received recognition and has earned a number of awards over the years. Take a look at how our award-winning products have helped our partners.

Awards & recognitions: omni-channel customer engagement portfolio
The Stevie Award
The Stevie Award is one of the most sought after awards around the globe, recognising companies that excel in various categories.
Retail Innovator Award
The Retail Innovator Award is presented to executives in the retail industry who focus on driving change through innovation.
Best of Agoura Hills Local Business Award
The Best of Agoura Hills Local Business Award recognises companies throughout the Agoura Hills area in various categories.
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2016 Best of Agoura Hills Local Business Award for Top Online Customer Engagement Solutions
TouchCommerce (Open a new window)
SpeechTEK Star Performer
The SpeechTEK Star Performer award recognises companies in the speech technology industry that have contributed to the growth of the industry through innovation.
USAA Supplier Excellence Award
The USAA Supplier Excellence Award is presented to a select few companies annually that have contributed to USAA's service.
CRM Magazine Service Awards
The CRM Magazine Service Awards are presented to companies leading the customer service and customer support markets in various categories.
Awards & recognitions: digital portfolio
The Stevie Award
The Stevie Award is one of the most sought after awards around the globe, recognising companies that excel in various categories.
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2017 Gold Stevie Award for Customer Service Solutions Technology Partner of the Year
Nuance Nina (Open a new window) -
2017 Gold APAC Stevie Award for Innovation in Business-to-Business Services
Nuance Nina (Open a new window) -
2017 Silver APAC Stevie Award for Innovation in Technology Development, All Other Industries
Nuance Nina & IP Australia (Open a new window) -
2017 Silver Stevie Award for Customer Service Success, Financial Service Industries
Nuance Live Chat & Esurance (Open a new window) -
2017 Silver Stevie Award for Innovation in Customer Service, Financial Service Industries
Nuance Nina & USAA (Open a new window) -
2017 Bronze APAC Stevie Award for Innovative Use of Technology in Customer Service, Other Service Industries
Nuance Nina & Australian Taxation Office (Open a new window) -
2017 Bronze Stevie Award for Best Use of Technology in Customer Service
Nuance Nina & Swedbank (Open a new window) -
2016 Gold APAC Stevie Award for Innovation in Customer Service
Nuance Nina & Jetstar (Open a new window) -
2016 Gold Stevie Award for Best Use of Technology in Customer Service
Nunace & USAA Savings Coach (Open a new window) -
2016 ABA Gold Stevie Award for Best New Product/Service of the Year, Social Business Solutions
TouchCommerce TouchSocial (Open a new window) -
2016 People's Choice Stevie Award for Favorite New Products
TouchCommerce TouchSocial (Open a new window)
AIconics Award
The AIconics Award is the only independently judged award for artificial intelligence applications and recognises companies that excel in enabling AI technologies.
Opus Research Intelligent Assistants Award
The Opus Research Intelligent Assistants Award is presented to companies that introduce virtual assistants, smart assistants and chatbots to redefine digital commerce and customer care by using natural language understanding, machine learning and artificial intelligence.
Best of FinXTech Award
The FinXTech Award recognises a company that has significantly helped a financial institution to achieve quantifiable results.
Digital Power Player Award
The Digital Power Play Award is presented by Website Magazine to companies that have moved the web forwards through innovation.
Customer Sales and Service World Award
The Customer Sales and Service World Awards are presented to companies that provide the best products and services to their customers while providing outstanding customer service.
Awards & recognitions: voice portfolio
The Stevie Award
The Stevie Award is one of the most sought after awards around the globe, recognising companies that excel in various categories.
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2017 Silver Stevie Award for Innovation in Customer Service, Other Service Industries
Nuance Conversational IVR & The City of Dallas (Open a new window) -
2017 Bronze APAC Stevie Award for Innovative Use of Technology in Customer Service
Nuance Conversational IVR & Queensland Department of Transport and Main Roads (Open a new window) -
2017 Bronze APAC Stevie Award for Innovative Use of Technology in Customer Service, All Other Industries
Nuance Conversational IVR & Domino's India (Open a new window) -
2016 Silver Stevie Award for Innovation in Customer Service, Other Service Industries
Nuance Natural Language Understanding IVR & CenterPoint (Open a new window) -
2016 Bronze Stevie Award for Innovation in Customer Service, All Other Industries
Nuance Conversational IVR & American Airlines (Open a new window)
Technology Solutions Award
The Technology Solution award, presented by Public Technology Institute, recognises local governments that use technology to improve customer experience and improve the bottom line.
Frost & Sullivan North American Leadership Award
The Frost & Sullivan North American Leadership Award recognises companies that influence significant growth and set trends within their industries.
Awards & recognitions: security portfolio
The Stevie Award
The Stevie Award is one of the most sought after awards around the globe, recognising companies that excel in various categories.
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2017 Gold APAC Stevie Award for Innovative Use of Technology in Customer Service, Financial Service Industries
Nuance Voice Biometrics & ICICI Bank (Open a new window) -
2017 Silver Stevie Award for Innovation in Customer Service, Telecommunications Industries
Nuance Voice Biometrics & TalkTalk (Open a new window) -
2016 Gold APAC Stevie Award for Innovation in Customer Service
Nuance Voice Biometrics & Australian Taxation Office (Open a new window) -
2016 Silver Stevie Award for Best Use of Technology in Customer Service
Nuance Voice Biometrics and Natural Language Understanding & Manulife (Open a new window) -
2016 Silver Stevie Award for Innovation in Customer Service, Financial Service Industries
Nuance Voice Biometrics & Eastern Bank (Open a new window) -
2016 Bronze Stevie Award for Innovation in Customer Service, Financial Service Industries
Nuance Voice Biometrics & ING Netherlands (Open a new window) -
2016 Bronze Stevie Award for Innovation in Customer Service, Telecommunications Industries
Nuance Voice Biometrics & SK Telekom (Open a new window)
AOTMP Mobility Awards
The AOTMP Mobility Award, presented at the Consumer Electronics Show (CES), recognises innovative companies in the mobile and wireless products and service industries.
Arabian Computer News (ACN) Technology Award
The Arabian Computer News Technology Award, the most prestigious IT award in the Middle East region, recognises companies that have excelled in the IT industry.