FraudMiner finds known and unknown fraudsters who are impersonating legitimate customers and stops criminal activities in the contact centre, mobile app and website.
New and repeat career criminals attempt to steal from institutions every day. FraudMiner, using advanced voice biometrics and new behavioural biometrics, identifies both known and new fraudsters before they can commit offences. You can also mine voice data to uncover the identity and patterns of criminals using large‑scale, historical search capabilities that flag known fraudsters and uncover new types of fraud.
Nuance is the established market leader in voice biometrics, delivering a comprehensive state‑of‑the‑art biometric security solution for fraud and authentication that works seamlessly on a common platform to mitigate direct financial losses.