Watertown Police Dept. improves officer safety and incident reports with Dragon
Dragon Law Enforcement enables officers to create reports more efficiently, reducing report completion time from a day and half to just 45 minutes—saving officers time and decreasing department costs.
During the pandemic, Watertown Police Department had to completely rethink the way it serves its community to prevent further spread of the virus and protect the health and safety of its officers. To improve reporting efficiency and officer safety, Watertown PD equipped its officers with Dragon Law Enforcement, Nuance’s speech recognition solution built specifically for the complexities of law enforcement.
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Watertown, MA Police Department
When the Watertown, MA Police Department had to introduce social distancing safety measures due to the COVID‑19 pandemic, its officers had to reduce their time spent writing reports in the station and find a way to create and submit accurate, detailed reports while out in the field.
With Dragon Law Enforcement, officers can dictate, transcribe, and proofread reports while at the scene of an incident or in their vehicle.
Officers reduced report turnaround times from as long as a day and a half to only 45 minutes. Dragon uses standardized template, boilerplate text, and customized law enforcement vocabulary for accurate, detailed reports that meet compliance requirements.