Watertown Police Department success story

Watertown Police Dept. improves officer safety and incident reports with Dragon

Dragon Law Enforcement enables officers to create reports more efficiently, reducing report completion time from a day and half to just 45 minutes—saving officers time and decreasing department costs.


During the pandemic, Watertown Police Department had to completely rethink the way it serves its community to prevent further spread of the virus and protect the health and safety of its officers. To improve reporting efficiency and officer safety, Watertown PD equipped its officers with Dragon Law Enforcement, Nuance’s speech recognition solution built specifically for the complexities of law enforcement.

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Using Dragon Law Enforcement, we were much better equipped to handle the disruption of the pandemic, and we’ve made the incident report process easier and more efficient for our officers. Dragon has helped us improve our operations and better serve our community.

Dave MacNeil
Watertown, MA Police Department

Discover what your agency can achieve with Dragon.