Biometric authentication is an opportunity that innovative organizations use to deliver great customer and agent experiences. Schedule a personal demo and see how Virginia Credit Union reinvented its authentication strategy. Partnering with Nuance, it replaced slow and inefficient processes with a biometrics solution that members love and allows agent to spend more time addressing members’ specific needs.
Maintain a personal, high-touch experience for each member
Reduce time per call by 24%
Achieve 79,000+ verified matches in the first year
Discover how to improve customer and agent satisfaction with Nuance biometrics