Events listings
Viewing 1-5 of 5 results
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04/21/2021 - 04/21/2021 |
Webinar Virtual United States |
Regional banks: Customer engagement and fraud prevention in a digital‑first world(Open a new window) Over the last decade, regional banks have migrated customers from higher-cost physical interaction points—branches and contact centers—to digital channels—online and mobile. The COVID-19 pandemic has accelerated that transformation with consumers now crowning digital as their everyday banking channel. This leaves regional banks with significant challenges, including optimizing customer engagement in a digital-first world and securing these channels from fraudsters without sacrificing experience and trust. Join experts from Aite Group, Bangor Savings Bank, and Nuance for answers. When you register you will automatically receive a copy of “Customer engagement in an era of rising fraud.” This whitepaper is based on a Nuance-sponsored December 2020 survey of American Bankers Association member regional banks and details the use and breadth of customer engagement channels, as well as the ways in which regional banks secure both digital and voice interactions. |
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04/26/2021 - 04/28/2021 |
Conference Virtual United States |
Customer Response Summit(Open a new window) Join Execs in the Know and Nuance as we present a Client Case Study with Comcast and a Coffee Talk with thought leaders about transforming your digital channels! |
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04/27/2021 - 04/27/2021 |
Trade show Virtual United States |
Digital Banking: AI & Automation(Open a new window) AI has impacted most areas of banking and is increasingly being built into crucial processes. Digital and mobile innovations, marketing, talent management, lending, payments and the contact center are just a few of the sectors experiencing transformations. DIGITAL BANKING: AI & Automation will deliver critical insights about the business value of disruptive tech, including how it can enhance customer experiences and streamline processes, while also examining the challenges that come with innovation — all in a single day. |
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05/17/2021 - 05/20/2021 |
Conference Virtual United States |
RSAC 2021(Open a new window) For almost 30 years, RSA Conference has been a driving force behind the world’s cybersecurity agenda. The central point where people from around the world gather to share, learn and grow. And the place that provides a forum for innovation and partnership. It’s even more important today to have these points of connection, as cybersecurity has become more relevant across all aspects of our daily lives. |
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06/07/2021 - 06/09/2021 |
Conference Virtual United States |
Forrester CX North America(Open a new window) CX North America is the must-attend conference that will bring together CX and data-driven analytics to help CX practitioners become smarter, more agile and more informed as they shape the customer journey now and drive business growth into the future. |