AI-based fraud detection for every channel
Stop fraud at the source by identifying and blocking the actual fraudster behind each attack.
Nuance Fraud Prevention solutions are part of the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative platform for seamless, omnichannel customer engagement.
Increase security while improving ease of access
Most fraud prevention strategies add friction to customer experiences or employee workflows and rely on low‑fidelity signals, complex rules, or reactionary analysis.
Intelligent anti‑fraud solutions from Nuance raise the barrier against fraudsters while lowering it for legitimate customers and employees by focusing on the person behind every interaction.
Prevent, detect, and investigate more fraud
Secure every customer and employee interaction while uncovering more fraud patterns and attack vectors.
More than 500 enterprises around the world prevent more fraud losses, empower their anti-fraud teams, and contribute to the prosecution of criminals with Nuance.
detection of fraud
reduction in fraud losses
fraud prevented annually
Intelligent omnichannel fraud prevention
Nuance’s AI risk engine layers advanced biometric and non‑biometric fraud detectors to prevent fraud even while streamlining authentication.
Prevent more fraud in digital channels
Digital customer interactions are on the rise, and consumers say that security is their top priority in online experiences. But most digital user authentication and fraud detection methods force you to add friction to user flows, hurting their experience even as you protect them.
With Nuance, there’s no need to compromise. Our solution layers advanced biometrics with intelligent fraud detectors to seamlessly authenticate mobile, messaging, and web users while proactively detecting fraudulent activity including bots and malware.