Authenticate the actual person
Make customers feel recognized, welcomed, and protected.
Eliminate the pain of outdated authentication
Knowledge-based authentication is frustrating and easy to exploit. Device-based verification and one-time passcodes are inflexible and exploitable. None of these factors can support the modern customer journey.
Biometric authentication through Nuance Gatekeeper is the only way to verify people seamlessly and securely whenever and however they engage in every channel.
Protect, streamline, and personalize
Authenticate in seconds based on inherent biometrics and other factors.
Real-world business outcomes
More than 500 enterprises around the world offer better experiences, empower their employees, and realize major cost savings with biometric authentication from Nuance.
increase in customer satisfaction
average handle time reduction
of agents deliver better service
faster customer authentication
Biometric authentication solutions
Reduce friction and increase security in every channel.