Hear insights and intel from Greg Williamson, Vice President, Customer Protection, Information Security and IT Controls at Prudential and learn how they are using a layered approach, leveraging AI-powered technology to prevent fraud, empower their agents and simplify the customer experience.
Watch this webinar and learn:
How Prudential is using a layered approach to improve the customer journey, delivering better customer experience while simultaneously reducing fraud.
The value of Nuance’s fraud detection and prevention capabilities.
Why it’s critical to engage law enforcement and be more proactive to catch fraudsters in action.