Conversational AI Services
Create innovative customer experiences with instant API access to powerful speech and AI technology.
Your customers won't wait
Now more than ever, customers demand convenience. And today, convenience means providing effortless, intelligent, conversational interactions in whatever channel your customers prefer.
But chances are that developing the advanced conversational AI capabilities you need isn’t exactly your core business. Luckily, it’s ours.
With our APIs, you get a fast, flexible way to access the cutting-edge AI, speech, and natural language understanding technologies we’ve spent decades perfecting—without the time, cost, and effort of building them in‑house.
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Learn how to harness the power of APIs to get powerful conversational AI capabilities.Download brochure(Open a new window)
Build the solutions you need—fast
APIs for Conversational AI Services make our powerful speech engines available to you as cloud‑native microservices, so it’s even easier and quicker to plug market‑leading conversational AI tech into your customer engagement solutions.
Create standout self-service applications with Speech‑to‑Text (STT) tech that delivers more satisfying customer experiences. Bring the voice of your brand to conversational interactions with advanced Text‑to‑Speech (TTS). And offer effortless customer experiences, using our Natural Language Understanding (NLU) engine to accurately understand what customers want and engage them in a two-way dialog to resolve issues effectively.
Plus, you can take advantage of all the conversational AI capabilities you need, anywhere you want—Nuance-hosted, on‑premises, or hosted by a third‑party cloud provider.
Create intelligent customer engagements