SpeechAttendant® is a voice-driven auto attendant solution that lets callers simply speak the name of a person, department, service or location and be immediately transferred to the right destination.
SpeechAttendant connects to your PBX or IVR and uses Nuance’s advanced speech recognition technologies to deliver an enhanced self-service experience to your customers and rapid ROI to your organization. Calls can be easily routed through menu-driven options and provide frequently requested information such as operating hours, mailing address, and driving directions to callers.
By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization can improve customer experience, enhance your corporate image, decrease telecommunications costs and increase employee productivity.
Let callers simply speak the name of a person, department, service or location and be immediately transferred to the right destination.