SpeechAttendant - Improve customer experience with enhanced voice-driven auto attendant solutions | Nuance

SpeechAttendant® for customer self service solutions

No menus, no waiting, just say the name and get straight through

SpeechAttendant® is a voice-driven auto attendant solution that lets callers simply speak the name of a person, department, service or location and be immediately transferred to the right destination.

Your dial-by-name auto attendant

SpeechAttendant connects to your PBX or IVR and uses Nuance’s advanced speech recognition technologies to deliver an enhanced self-service experience to your customers and rapid ROI to your organization. Calls can be easily routed through menu-driven options and provide frequently requested information such as operating hours, mailing address, and driving directions to callers.

By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization can improve customer experience, enhance your corporate image, decrease telecommunications costs and increase employee productivity.

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SpeechAttendant data sheet

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SpeechAttendant data sheet

SpeechAttendant data sheet

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Benefits

Features

A natural solution

Let callers simply speak the name of a person, department, service or location and be immediately transferred to the right destination.

Ideally suited for

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