Recognizing the power of speech
Nuance Recognizer delivers seamless self-service and an enhanced customer experience, with lower costs. Choose the market-leading automated speech recognition engine for more life-like, personalized customer interaction, driven by advanced AI.
Transform the customer experience
Nuance Recognizer features the industry's highest recognition accuracy, producing natural conversations for the effortless, proactive and intelligent self-service experience your customers expect. As the core of our contact center automation solutions, Nuance Recognizer is built on years of industry-leading expertise, now enhanced with advanced technologies like deep neural networks and machine learning. Our eleventh-generation Automatic Speech Recognition (ASR) engine is designed to deliver better customer interactions, reduce frustration, and improve customer satisfaction by producing intuitive, human-like dialogue at reduced cost.
Enjoy the organizational freedom to create and operate speech resources with cloud-ready capabilities, sensitive data management and integrated tooling.
Together, these capabilities add up to the modern voice experience: elite accuracy, reliability, and ease-of-use that will transform the way you care for your customers.
Get our latest resources
Read how AI is delivering a modern voice experience—in the IVR and beyond.Get it now(pdf. Open a new window)
See how our product stacks up
Average reduction in errors across multiple tasks
Improvement in semantic interpretation
Languages and dialects for your automatic speech recognition (ASR) self-service system.
Solutions & technologies
Recognizing how to improve your IVR
Our expertise, your success
Nuance professional services leverage years of experience and thousands of successful deployments to offer thought leadership and commitment to your results. We use the latest tools and techniques to design, develop, deploy and optimize your speech-enabled applications.Explore professional services