Create easy, seamless, personalized TV experiences with voice‑enabled AI technology so your subscribers never want to switch to another TV provider again.
With so much TV content to choose from, giving your customers easy access to relevant content is a powerful competitive differentiator. And what could be easier than just saying what you want?
Dragon TV uses the latest Nuance AI technologies to offer personalized content engagement and secure, frictionless access to customer service, account‑related information and transactions. In addition, with Dragon TV you can deliver voice‑enabled entertainment experiences with a difference. Your customers get effortless navigation of channels and content just by speaking in their own words.
It all adds up to increased usage, higher customer satisfaction, and greater loyalty—and in an ultra‑competitive industry, that’s priceless.
Nuance Dragon TV won a Technology & Engineering Emmy Award in the “Contextual Voice Navigation for Discovering and Interacting with TV Content” category. The Technology and Engineering Emmy Awards honor development and innovation in broadcast technology and recognize companies, organizations, and individuals for breakthroughs in technology that have a significant effect on television engineering.
An internal analysis across all Dragon TV engagements showed that 31% of all voice transactions can be monetized.
A large service provider saw a 20% uplift for paid content through voice.
More than 70% of subscribers who used voice control to engage with their TV in the first month were still using it six months later.
VP, Entertainment Products of Liberty Global
VP Marketing Entertainment and Digital Services, Orange France
CEO of Telecentro