Biometric Authentication

Cut AHT by 89 seconds

Do you need to support increased call volumes without hiring more agents? This is just one of the benefits of Nuance biometric authentication.

Schedule a personal demo and see why organizations are replacing PINs and passwords with biometrics, significantly improving contact center efficiency.

Discover how you can achieve similar results.

Biometric authentication delivers faster, stronger customer authentication

Reduce Average Handle Time by automating the authentication process and eliminating the need for agents to interrogate customer identities. Nuance has pioneered applications for voice, and behavioral biometrics to support omni‑channel authentication.

Schedule your personal demo and learn how our customers are able to:


Achieve an AHT savings equivalent to 2 full‑time employees per month


Achieve 79,000+ verified matches in the first year


Go from design to deployment in 6 months

Schedule your personal demo today!

Discover how to support increased call volumes effectively and efficiently with Nuance biometrics.