What’s the ideal product discovery experience?

2023 Omnichannel CX benchmark series

What’s the ideal product discovery experience?

How to capture customers at the discovery stage.




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Together, Microsoft and Nuance can help your brand provide exceptional customer connections while landing transformative outcomes. Our outcomes focused AI solutions help retailers deliver personalized customer experiences, improving agent productivity, safeguarding interactions, and optimizing agile operations—all available from one industry leader. That’s why we are the sponsors of this year’s Omnichannel Customer Service Index—to provide key market and consumer insights that help retailers fulfill their CX transformation efforts.

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