Everything you do improves exponentially with Nuance as your trusted partner. We can help you
improve financial performance and prevent fraud by proactively detecting and identifying fraudsters.
Discover how we help banks and other financial institutions dramatically reduce financial losses by empowering agents to become more efficient, working securely in ways that are best for them, and improving job satisfaction and customer experience.
When our world changes, fraud thrives. One financial institution saw a 2X increase in fraud attempts by legitimate account holders during the COVID-19 pandemic.
Learn how some fraud leaders are taking advantage of emergent technologies such as biometrics and credibility authentication, to better protect their customers and their businesses during challenging times.
How do you protect 19 million banking customers across 12 banking and financial services brands from fraud?
Discover how this organization achieved:
• 17M screened calls
• 23,000 fraud alerts
• 300% ROI
Banks are accelerating the use of AI to transform the way they operate, detecting patterns in money laundering schemes, verifying customers and monitoring for suspicious payment behavior shifts.
Representatives from the following companies include, Deloitte Canada, FundThrough, Grupo Financiero Banorte, Nuance and Scotiabank.
During COVID-19 banks are seeing an uptick in fraud. AI-powered biometrics allow clients to use their voice or face to verify their identity without answering a myriad of security questions.Read the blog
The contact center is the front door for criminal activity. Organizations generally have fraud detection as a separate unit focused on transactional activity, leaving the contact center wide open for criminals to attack. So how do you combat account takeover when it’s standing on your front steps? Javelin recommends a collaborative approach and by deploying new security technology.
Empowering your fraud teams to operate more effectively and efficiently.
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