Nuance fraud detection and prevention for Retail, Healthcare, Insurance, Government

Fraud detection
and prevention

Imagine saving over $2,000 with every prevented fraud attempt.

Everything you do improves exponentially with Nuance as your trusted partner. We can help you mitigate fraud losses, improve operational efficiency and prevent fraud by proactively detecting and identifying fraudsters.

Discover how we help Retail, Healthcare & Pharmaceuticals, Manufacturers, Insurance, Transportation, Utilities, Government and others dramatically reduce financial losses associated by fraud, empower users to become more efficient, working securely in ways that are best for them, while improving job satisfaction and your customers experience.

Fidelity Investments
virtual fireside chat

Discover how Fidelity is leading the charge on timely topics including working remotely, social engineering, identifying theft, watch lists, voice biometrics and more in the changing landscape of COVID-19.

Prudential Financial
virtual fireside chat

Learn how Prudential is using a layered approach leveraging AI-powered technology to prevent fraud, empower their agents and simplify the customer experience.

BNY Mellon
virtual fireside chat

Learn how BNY Mellon developed a multi-channel fraud detection and prevention program, layering AI-powered authentication and risk scoring calls, empowering their agents to easily identify fraudulent activity when it occurs.

Imagine saving $7M in transactional losses

With over 150 million subscribers, a large telecommunications provider protects the business and its customers from fraud.

Discover how this organization achieved:

• $2,000 in savings with every prevented fraud attempt
• 4,000 fraud attempts prevented
• Up to $3M saved annually

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How social disruption drives contact center fraud

In times of crisis, professional fraudsters react fast. One retail bank saw a 400% increase in attempted fraud during the outbreak.

Find out how your organization can fight back with stronger identity and credibility checks and how AI-powered technology can help mitigate these new and increased risks.

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White paper: How social disruption drives contact center fraud

Discover how your organization can fight both new and career fraudsters with biometrics and credibility authentication.

Read the white paper

Protecting your contact center from fraud

The contact center is the front door for criminal activity. Organizations generally have fraud detection as a separate unit focused on transactional activity, leaving the contact center wide open for criminals to attack. So how do you combat account takeover when it’s standing on your front steps? Javelin recommends a collaborative approach and by deploying new security technology.

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Read Javelin Report: Securing the Contact Center

Advancements in AI technology improve security, minimize risk and prevent fraud. Find out how you can become a next generation contact center.

Read the report

Imagine automatically identifying fraudulent calls

Many organizations including telecom providers are seeing a massive surge in call volumes and in some cases, enormous increases in inquiries and transactions across digital channels.

Discover how organizations are:

• Safeguarding customer and agent experiences
• Combating fraud attempts
• Allowing agents to work safely and securely from home

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Blog: How biometrics can keep fraudsters at bay

Discover how deploying biometrics can help your organization detect and prevent fraud, ensuring customer connects are safe and secure.

Read the blog

See what you + Nuance can do

Empowering your fraud teams to operate more effectively and efficiently.

Contact us to advance fraud detection and prevention in your organization.

Complete the form below to schedule your demo today.