Everything you do improves exponentially with Nuance as your trusted partner. We can help you mitigate fraud losses, improve operational efficiency and prevent fraud by proactively detecting and identifying fraudsters.
Discover how we help Telecommunication companies dramatically reduce financial losses, empowering users to become more efficient, working securely in ways that are best for them, improve job satisfaction and customer experience.
With over 150 million subscribers, a large telecommunications provider protects the business and its customers from fraud.
Discover how this organization achieved:
• $2,000 in savings with every prevented fraud attempt
• 4,000 fraud attempts prevented
• Up to $3M saved annually
Learn how this organization saved money and disrupted organized crime.Read the case study
In times of crisis, professional fraudsters react fast. They play on public fears, exploit overstretched systems, and take advantage of unusual times to camouflage suspicious behaviors.
Read the white paper to learn:
• The threat from new fraudsters
• Using technology to fight fraud during social disruption
• Fighting both new and career fraudsters with biometrics and credibility authentication
• First steps to combating fraud in challenging times
The contact center is the front door for criminal activity. Organizations generally have fraud detection as a separate unit focused on transactional activity, leaving the contact center wide open for criminals to attack. So how do you combat account takeover when it’s standing on your front steps? Javelin recommends a collaborative approach and by deploying new security technology.
Many organizations including telecom providers are seeing a massive surge in call volumes and in some cases, enormous increases in inquiries and transactions across digital channels.
Discover how organizations are:
• Safeguarding customer and agent experiences
• Combating fraud attempts
• Allowing agents to work safely and securely from home
Empowering your fraud teams to operate more effectively and efficiently.
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