Create intelligent IVR, chatbot, and messaging experiences with intuitive tools built on Nuance speech and AI technologies, APIs, and microservices.
Design, develop and test multilanguage, omni‑channel conversational AI experiences in a single project across voice and digital channels—all with an easy-to-use graphical UI.
Build natural language processing domains and continuously refine and evolve your NLU model based on real‑world usage data. Define user intents (“book a flight”) and entities (“from JFK to LAX next Wednesday”) and provide sample sentences to train the DNN‑based NLU engine.
Use one central view for managing users, access rights, and project versions and deployments. The Mix Dashboard also allows for promotion flows from a sandbox environment to staging and production environments while letting you control multiple data center, multiregional, and hybrid deployment models.
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