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Nuance Mix tools for IVR and chatbots

Proven tools for proven results

Create intelligent IVR, chatbot, and messaging experiences with intuitive tools built on Nuance speech and AI technologies, APIs, and micro‑services.

Mix Dialog

Design, develop and test multi‑language, omni‑channel conversational AI experiences in a single project across voice and digital channels—all with an easy to use graphical UI.

Mix NLU

Build natural language processing domains and continuously refine and evolve your NLU model based on real‑world usage data​. Define user intents (“book a flight”) and entities (“from JFK to LAX next Wednesday”) and provide sample sentences to train the DNN‑based NLU engine.

Mix Dashboard

Use one central view for managing users, access rights, and project versions and deployments. The Mix Dashboard also allows for promotion flows from a sandbox environment to staging and production environments while letting you control multi-datacenter, multi-regional and hybrid deployment models.

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