Artificial Intelligence for Healthcare

Using artificial intelligence to make a real difference

The increasing pressure to produce timely and accurate documentation demands a new generation of tools that complement patient care rather than compete with it. Powered by artificial intelligence and machine learning, Nuance solutions build on over three decades of clinical expertise to slash documentation time by up to 45 percent—while improving quality by 36 percent.

A history of innovation. A future of promise.

Building on the intelligence your clinicians already have

To produce near-flawless documentation at the point-of-care, Nuance solutions are powered by artificial intelligence (AI) and machine learning. As a result, healthcare organizations are enjoying far higher productivity and satisfaction, superior performance against benchmarks, improvements to reimbursement and, most important, better clinical outcomes for their patients. 

See Nuance CAPD at work

Cloud-based speech platform for organizations of all sizes

From the first word, this cloud-based speech platform uses machine learning and Deep Neural Networks to capture the patient story from clinicians directly within the EHR from anywhere—with no need for on-site servers or storage. Its ease of use is why 97% of clinicians recommend Dragon Medical One to a friend.

This fully scalable solution was designed with virtualization in mind and supports acute and ambulatory IT infrastructures with one-click deployment. Nuance-hosted administration tools manage user voice profiles, automate updates and provide a robust set of analytics and insights to ensure you are maximizing your investment.

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Real-time feedback to ensure note quality and completeness

This Computer-Assisted Physician Documentation (CAPD) application is a seamless extension of your existing Dragon Medical One workflow, using algorithms to learn distinctive patterns, and facts and evidence to ask physicians the right question at the right time.

Once enabled, Dragon Medical Advisor analyzes notes in real time and suggests ways to make narratives stronger and more specific—for a more accurate reflection of patient conditions, diseases and resources used. It even prompts for patient safety indicators and increases diagnostic specificity to support accurate coding and outpatient risk-adjusted payment models. Use it to justify medical necessity decisions, accelerate billing, support better patient care and improve ICD-10 coding compliance and quality.

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Real-time CAPD directly within the EHR

Value-based care demands that physicians document details, complications and comorbidities to capture the true severity and acuity of each patient. To help address gaps in clinical information immediately, embedded Computer-Assisted Physician Documentation (CAPD) analyzes all notes from a patient encounter and offers real-time clinical guidance to ensure the documentation is more reflective of each patient’s condition.

By improving communication between caregivers earlier in the patient’s stay, CAPD can impact treatment decisions and care—ultimately driving better quality outcomes, reporting and appropriate reimbursement. CAPD is optimized to work with your clinicians’ preferred EHR workflows, like Cerner Document Quality Review (DQR) and Epic NoteReader CDI.

Embedded CAPD has been shown to improve documentation of patients with extreme severity of illness by 36% and realize a $55 revenue improvement per patient admission with increased specificity.

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Rich, complete, structured data from physician narratives

Convert physician narratives to discrete, actionable and accurate information for real-time decision-making. Embedded Fact Extraction adds codifiable data—problems, procedures, medications, allergies, vitals and social history—to the patient chart to support regulatory, compliance and quality reporting initiatives. Embedded Fact Extraction is integrated into solutions like Epic NoteReader and MEDITECH NLP Fact Finder.

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Automated advisor for your CDS teams

Nuance Computer-Assisted Clinical Documentation Improvement (CACDI) reads and analyzes all patient documents and EHR data in real time—scanning narrative documents for evidence of documentation improvement opportunities like clinical indicators, risk factors and treatment regimens. Using AI, the solution automates the most frequently used and highest value clinical strategies from Nuance’s 750+ proven clinical strategies. When evidence for a clarification is met, a clarification is generated and presented to Clinical Documentation Specialists (CDS) directly in their workflow for further review and consideration. All evidence is clearly highlighted and available to CDSs to review before they send the clarification on to the physician. This assistive technology helps CDSs organize and prioritize their workflow as well as expand their case coverage and productivity.

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Real-time quality guidance assistance for radiologists

With evidence-based clinical guidelines at the point of documentation, radiologists save valuable time searching for information to complete reports. In fact, real-time access to clinical guidelines improves radiology compliance from 45% to 95%. Powered by Clinical Language Understanding, PowerScribe 360 Quality Guidance from Nuance provides more consistent follow-up recommendations, helps reduce risk and improves patient outcomes. Integrated access to the ACR’s Recommendations for Incidental Findings and other societies are at the radiologist’s fingertips.

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In their own words: What customers are saying

That’s just the beginning

Machine learning and AI show great promise for healthcare. Explore innovations that amplify human intelligence to improve how clinicians interact with patients and document care.

Learn how artificial intelligence can ease the clinical documentation burden for your care teams.

Speak to a specialist today.

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