When everyone is on the same page.
It’s hard to manage an integrated care environment without complete and accurate documentation. Nuance healthcare clinical documentation solutions provide care teams that are part of a Health System with a more natural way to capture the patient story. Because when everyone has access to the same information at the same time, they’re better able to focus on what matters most—the patient.
Clinical documentation that works across the care network
Nuance solutions empower clinicians to naturally, accurately and efficiently capture, improve and communicate the patient story up front, at the point of care.
Every minute clinicians spend on documentation is one less minute they can dedicate to their patients. Nuance solutions simplify the process by accurately translating the physician's voice into a rich, detailed clinical narrative that feeds directly into the EHR. Now that clinical documentation is a natural part of their workflow, physicians can be 48% more productive, reduce the time they spend on documentation by 50% and are able to dedicate up to 2 hours more every shift to their patients. Rich with mobile features and connectivity options, Nuance works the way clinicians want to work—leading to healthier, more productive, efficient and engaged clinicians.
To optimize reimbursements, it’s essential that you standardize documentation across your care network. Designed to automatically suggest clarifications to physicians in real time, Nuance solutions help capture specificity at the point of care to increase productivity, accelerate billing, and guarantee 4-8% improvement in case mix index (CMI). Our speech recognition and CAPD customers have seen measurable revenue improvements. Of course, no single documentation method is the best for all scenarios. If your clinicians prefer transcription, you can significantly reduce transcription costs by outsourcing up to 100% of your transcription resources to Nuance.
With Medicare payments increasingly being tied to quality, having access to timely, accurate and compliant documentation across care environments is essential to receiving appropriate reimbursement for the care you provide. With our industry-leading clinical language understanding technology, you can ensure clinical documentation accuracy from the start. Featuring robust templating capabilities designed to automatically populate the EHR, you can accurately measure, monitor, and improve core measures and hospital quality. In fact, Nuance delivers 3 times the national average on quality benchmarks through clinically-focused CDI.
The gold standard for standardizing documentation
To help clinicians complete the patient story without stopping to search for information, Nuance solutions deliver computer-assisted physician documentation (CAPD) technology for coding and evidence-based guidelines. Our Clinical Language Understanding engine instantly translates documentation into the appropriate codes for finance and compliance as part of the natural workflow.
Our voice‑enabled EHR and mobile transcription apps go everywhere clinicians do. Whether they want to securely share, sign, and collaborate over diagnostic reports—or gain real-time access to information created inside or outside your organization—a single voice profile works across a wide range of apps, workflows and devices.
There are a number of reasons why so many clinicians put their trust in Nuance. We have 25 years of CDI services experience. We manage 5 billion lines of medical transcription annually. Our services are optimized for 91 medical specialties and we have 750+ proven clinical documentation improvement strategies. We also happen to have the industry's most comprehensive ontology rules for machine learning.
Nuance knows its way around cloud medical software and now you will too. Our solutions support all the devices, platforms, and applications you need for the hospital, clinic, and home. Only Nuance offers the benefit of no on-site servers, optimized virtualization support and business continuity backed by Microsoft’s industry leading Azure hosting infrastructure. And because it doesn’t require maintenance, upgrades or scalability chores, your IT team can focus on other things.
At Nuance, we don’t take chances with documentation. That’s why our cloud solutions feature 99.95% uptime and run on geographically disperse, active-active, redundant data centers. They also feature geo-location routing and global load balancing for true elastic computing. Speech data is sent securely over 256-bit encryption channels using TLS protocols into the EHR. And by leveraging cloud computing services hosted by Microsoft Azure, we’re able to focus on delivering solutions with world-class features.
Embedded in all major EHR platforms, Nuance is the industry’s go-to speech platform. But we couldn’t do it alone. Believing that collaboration is the backbone of innovation, we partner with more than 130 EHR and health technology leaders. This enables us to provide Dragon Medical in all major EHRs and leading mobile apps from Epic and Cerner. It ensures a tight integration with RIS/PACS vendors. But most of all, it helps us to improve the clinician experience.
Clinical documentation that tells a complete story
Conversational AI workflow assistant and documentation companion provides secure, convenient, comprehensive clinical documentation support from pre‑charting through post‑encounter. Take workflows to the next level with voice capabilities that aid, assist, and advise. For more freedom, focus, and flexibility, pair with Dragon Ambient eXperience (DAX) to securely and automatically document patient encounters.
AI-powered documentation guidance solutions deliver real-time intelligence to improve clinical quality and patient outcomes across the continuum of care. Computer Assisted Physician Documentation, Clinical Documentation Improvement and Coding Solutions integrate proven clinical strategies with specialty workflows offering a unique approach to capturing and coding the right clinical information at the right time.
Cloud-based solutions offer real-time quality information designed to better monitor performance and improve clinical, financial and patient outcomes.
AI and cloud-based solutions transform radiology to demonstrate value and provide better patient care. Radiology teams are freed from distractions, interruptions, and delays that get in the way of staying focused, moving quickly, and working smarter. Every detail of the patient journey is thoroughly seen through to deliver the best clinical, operational, and financial outcomes.
to market with innovations in cloud-based speech recognition, mobile transcription solutions, and computer-assisted physician documentation.
million active cloud users per month connect to Nuance solutions using more than 12 billion connected devices including TVs, cars, watches, thermostats, home security systems, clinical documentation solutions, and more.
clinics, hospitals, and IDNs leverage Nuance healthcare solutions in the cloud.