Full Support for your Dragon products
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Product support
Track your order
Get your shipping tracking number or view your order/shipping status.
Register your product (Open a new window)
Activate the full warranty and get updates.
Getting started
User guides
Provide details on installation, optional settings, voice commands and dictation of different types of text. Also includes tips and notes to help you use the software more effectively.
- Dragon Group Client Installation Guide v15.6 (PDF) (Open a new window)
- Dragon Group Citrix Administrator Guide v15.6 (PDF) (Open a new window)
- Dragon Group Professional Group Nuance Management Center Administration Guide v6.5 (PDF) (Open a new window)
- Dragon Professional Group Nuance Management Center Installation Guide Cloud v6.5 (PDF) (Open a new window)
- Dragon Professional Group Nuance Management Center Installation Guide Onprem v6.5 (PDF) (Open a new window)
- Dragon Group Client Installation Guide v15.5 (Open a new window)
- Dragon Professional Group, v15.4 Install Guide (PDF) (Open a new window)
- Dragon Group Configuration and Client Installation v15 (PDF) (Open a new window)
- Dragon Individual, v15 Install Guide (PDF) (Open a new window)
- Dragon Individual for Mac, v6 Install Guide (PDF) (Open a new window)
- Dragon Individual for Mac, v6 User Guide (PDF) (Open a new window)
- Dragon Home v15 Install Guide (PDF) (Open a new window)
- User guides for older versions of Dragon (Open a new window)
Cheat-sheets
Lists key tips and commands. Can be modified to include your own notes.
- Dragon Professional Individual Command Cheat-sheet (PDF) (Open a new window)
- Dragon Professional Individual for Mac Command Cheat-sheet (PDF) (Open a new window)
- Dragon Legal Individual Command Cheat-sheet (PDF) (Open a new window)
- Dragon Professional Group Command Cheat-sheet (PDF) (Open a new window)
Quick start cards
Helps you quickly install and activate Dragon.
Workbooks
Provides explanations, examples, illustrations and step-by-step instructions to help you make the most of Dragon.
Headset Guides
Guides for Bluetooth wireless headsets.
Handheld Microphone
Guides for handheld microphone.
Technical support
Dragon SDK Client (DSC) Edition
Integrate the speech recognition capabilities of Dragon NaturallySpeaking into any Windows application without using the Dragon NaturallySpeaking user interface.
Hardware compatibility
The latest list of certified devices to work with your Nuance product.
Dragon SDK Server (DSS) Edition
Speech-recognition functionality for back-end transcription.
Additional resources
Datasheets
Everything you need to know in one place.
Whitepapers
Everything you need to know in one place.
Administrator guides
The latest information if you use Dragon in your organization.
- Nuance Management Center Server Installation and Configuration Guide (cloud) v2021.1 (Open a new window)
- Nuance Management Center Server Installation and Configuration Guide (on-premise) v2021.1 (Open a new window)
- Nuance Management Center Administrator Guide v2021.1 (Open a new window)
- Nuance Management Center User Provisioning and Deprovisioning v2021.1 (Open a new window)
- Dragon Group Citrix Administrator Guide v15.5 (Open a new window)
- Dragon Group Server Installation and Configuration Guide v15.5 (Open a new window)
- Dragon Group Server Installation and Configuration Guide (PDF) (Open a new window)
- Dragon Group Configuration and Client Installation v15 (PDF) (Open a new window)
- Dragon Group Configuration and Client Installation v14 (PDF) (Open a new window)
- Dragon Group Nuance Management Server Admin Guide (PDF) (Open a new window)
- Dragon Group Citrix Admin Guide (PDF) (Open a new window)
- Dragon Law Enforcement Citrix Support (PDF) (Open a new window)
- Dragon Group Citrix Admin Guide v15.4 (PDF) (Open a new window)
Training
Paid online training
For additional training and customization services beyond the tools and tips offered through Nuance, reach out to the Dragon NaturallySpeaking Value‑Added Reseller community. A local Dragon partner can provide in‑person product training.
Online training courses
Learn tips and tricks for using Dragon speech recognition on the PC or Mac to quickly compose emails, draft and edit documents, control your computer, and more.
Top 5 frequently asked questions
Dragon for Mac
- How many computers can I install Dragon on (Open a new window)
- Can Dragon be used by other people in my household (Open a new window)
- Can I use Dragon without all the training (Open a new window)
- Can I record lectures using Dragon (Open a new window)
- Information on Dragon Dictate 4.0.6 (Open a new window)
Contact
Phone support
Customer Service
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Monday-Friday, 9am to 8pm (EST/EDT) (800) 654-1187
For help with Product/Sales Inquires, Activation, Licensing, Registration and Returns.
Technical Support
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Monday-Friday, 9am to 8pm (EST/EDT) (770) 702-6014
For help configuring or problems encountered using your Nuance Desktop Product. - Policy and Rates
Connect with us
Business to business customers
Customers and Partners who have a business to business relationship with Nuance, including Maintenance & Support Contracts, Reseller or Distribution Agreements. Please create or access your account through one the following sites to ensure proper handling of support entitlement.