Improving clinician well‑being and patient experience
Reduce burnout, restore the joy of practicing medicine, and get back your work‑life balance—all while improving quality of care with the Dragon Ambient eXperience (DAX).
Your clinical documentation copilot
Serving as an AI copilot for automated clinical documentation, the Dragon Ambient eXperience (DAX) Copilot solution enables physicians to do more with less and improve clinical efficiency, physician and patient satisfaction and financial outcomes. Amplified by the power and scale of the Microsoft Cloud for Healthcare, it combines Nuance’s proven conversational and ambient AI with the newest and most capable generative AI model.
Unmatched outcomes
The positive impact on care delivery
5 min
saved per clinician, per encounter on average1
70%
say it improves work‑life balance, and reduces feelings of burnout and fatigue1
77%
say it improves documentation quality1
93%
of patients say their clinician is more personable and conversational2
Video case studies
See how DAX can help you
Transforming the patient experience, driving efficiency and accuracy (Play a video)
Dr. Dominick Lanzo, orthopedic surgeon at the Greater Baltimore Medical Center, discusses DAX Copilot increasing medical record efficiency.
Improved patient focus and work‑life balance (Play a video)
Hear how DAX Copilot is helping Jessica McDonnell, Nurse Practitioner at Valley View Hospital, focus on patients, reduce burnout, and maintain a better work‑life balance.
More engaging encounters with less distraction (Play a video)
At the University of Michigan Health‑West, providers and patients report more engaging encounters with less distraction from administrative tasks using Nuance DAX.
Improving clinician wellbeing and mitigating burnout (Play a video)
Novant Health harnesses DAX Copilot to “let their clinicians be clinicians” and improve their wellbeing.
More about DAX
Automatically document care with the Dragon Ambient eXperience
DAX automatically documents patient encounters accurately and efficiently at the point of care. Exceeding the capabilities of a virtual or on‑site scribe, DAX scales across your organization affordably to deliver better healthcare experiences for clinicians and patients.
Captures a multi‑party conversation ambiently
Clinicians engage in natural conversation with patients and other family members while the mobile app securely captures the conversation at the point of care, allowing clinicians to connect with patients rather than screens.
Creates clinical documentation automatically
Converts encounter conversations into comprehensive specialty‑specific clinical documentation summaries, and delivers the summary into the application and the Dragon Medical One desktop for clinician review and editing.
Produces high‑quality documentation
Uses the latest AI technologies and is trained on over 10M encounters to produce accurate documentation efficiently and consistently.
Works seamlessly with electronic health records
Used in conjunction with Dragon Medical One which integrates with over 200 EHRs, streamlining implementation.
Customizable templates
Clinicians can customize and personalize note templates with Dragon Medical One and functionality in the EHR to ensure consistency and a streamlined workflow tailored to individual needs
Scales across healthcare organizations
Use for telehealth and office settings in ambulatory specialties, urgent care and primary care to scale more efficiently within your healthcare organization.
Download the DAX data sheet to learn more(pdf. Open a new window).
Customer testimonials
What customers are saying about Nuance DAX
Hear directly from customers about the many benefits they are experiencing using DAX.
Featured resources
See how University of Michigan Health‑West improved clinician wellbeing with DAX
Learn how University of Michigan Health‑West (UMHW) increased throughput, wRVUs, and realized significant ROI with DAX. Advisory Board conducted a study of DAX at UMHW that revealed clinicians using DAX saw an additional 12 patients per month and increased their wRVUs by 20 per month. The revenue generated from the additional visits covered the cost with an additional 80% ROI.
Nuance DAX ranks #1 for improving clinician experience
Explore why Nuance DAX industry‑leading ambient clinical intelligence continues to rank as the top solution by clinicians to help improve clinical documentation processes and the patient‑physician relationship in the 2022 KLAS Emerging Solutions Top 20 Report.
Articles
Learn why health systems are adopting DAX Copilot
New AI Tools at Atrium Health Help Burnt Out Physicians
Learn how primary care physicians at Atrium Health have improved their documentation experience with DAX Copilot.
Nuance is Setting the Bar for Ambient Clinical Voice
Healthcare IT catches up with Nuance Chief Strategy Officer, Peter Durlach, to learn more about their ambient clinical voice solution, DAX Copilot.
Microsoft’s Healthcare AI Efforts Hold Huge Promise for Patients
At the HLTH 2023 Conference, Microsoft executives and hospital customers share use cases for how AI tools—like DAX Copilot—can be used by health systems to improve delivery and alleviate burnout.
Microsoft’s Multi-Tenbillion Dollar Bet on Healthcare
Microsoft in Healthcare—The multi‑billion dollar bet on artificial intelligence based solutions in medicine—like DAX Copilot—starts paying off.
Learn more about clinical documentation that writes itself™
MEDICAL DEVICE DISCLAIMER. DAX Copilot[1] (1) is not designed, intended or made available as a medical device, and (2) is not designed or intended to be a substitute for professional medical advice, diagnosis, treatment, or judgment and should not be used to replace or as a substitute for professional medical advice, diagnosis, treatment, or judgment.
Sources:
1. Microsoft survey of 879 clinicians across 340 healthcare organizations using DAX Copilot; July 2024
2. Survey of 413 patients conducted by multiple healthcare organizations whose clinicians use DAX Copilot; June 2024