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Putting conversation back in the encounter with Clinical Documentation That Writes Itself™
Nuance and Microsoft partner to transform the doctor-patient experience. Learn more
Ambient clinical intelligence (ACI) — a comprehensive, AI-powered, voice-enabled solution — uses ambient sensing technology to securely listen to clinician-patient encounter conversations while offering workflow and knowledge automation to complement the EHR. Exceeding the capabilities of a virtual or on-site scribe, ACI promotes a better patient experience by accurately capturing and appropriately contextualizing every word of the patient encounter and automatically documenting patient care without taking the physician's attention off the patient.
Clinicians engage in conversation with their patient while a wall-mounted purpose built healthcare device uses a multi-microphone array and integrated machine vision to capture and track audio.
Simply say “Hey Dragon” to get information in and out of the EHR. Use natural language to reduce the time it takes to document care, navigate patient charts, and follow up on documentation details.
During an encounter, every spoken word is diarized with speech recognition and automatically translated into a draft clinical note using discrete data that’s delivered to the clinician for authentication directly through the EHR.
Machine learning and AI show great promise for healthcare. Explore innovations that amplify human intelligence to improve how care teams interact with patients and document care.
Physician burnout is at epidemic levels as doctors spend two hours on administrative tasks for every hour they spend with patients, plus one to two hours of after-hours work at night. Discover how doctors from Nebraska Medicine use ambient clinical intelligence solutions from Nuance and Microsoft to lessen their administrative burden and to spend more time focusing on patients.
Witness the latest in AI and machine learning, combined with ambient sensing technology, where human conversation moves to the forefront and clinical documentation writes itself – all within the EHR.
What makes ambient intelligence even stronger is the AI expertise leveraged from millions of people and thousands of organizations that rely on Nuance AI in their cars, throughout financial institutions, and across the world’s leading consumer brands.
Interested in experiencing the exam of the future? Contact your account executive to request exclusive access to a demonstration of ambient clinical intelligence.
CHIO, Duke University Health System
Chief Information Officer and
Chief Medical Information Officer
Regional Health
CIO, SSM Health
ACMIO, Children’s Hospital Colorado
Urgent Care Medical Director
and Ambulatory Medical Information Officer
Regional Health
Nuance ambient clinical intelligence is built on decades of healthcare experience and an extensive market footprint. The wide-scale deployment of our speech recognition platform across a large customer base gives us incredible amounts of data to continually improve our AI. Every word teaches and reinforces meaning, allowing the technology to better predict and understand how to contextualize new information. As our capabilities expand from orthopedics, podiatry, ophthalmology, dermatology, and ENT, ACI will evolve to support more complex specialty areas.
Every word of the encounter is captured while punctuation and formatting happen automatically. Physician statements and relevant patient responses are added to the clinical note, eliminating the need to reenter information.
Physicians speak naturally, and key information is translated into clinical terminology through intelligent summarization.
Voice biometrics is used for secure authentication as well as speaker identification.
Clinical notes go through a rigorous quality process to check for accuracy, omissions, and appropriateness.
Nuance enables the journey to ambient clinical intelligence through Dragon Medical One and core AI technologies combined with a rich clinical knowledge base. Take advantage of the industry’s most widely used cloud‑based speech recognition technology today and benefit from increasing levels of workflow, task and knowledge automation.
What makes ambient intelligence an even stronger value proposition is the AI expertise leveraged from the millions of people and thousands of organizations that rely on Nuance AI in their cars, throughout financial institutions, and across the world’s leading consumer brands.
The same technology that adapts to wind and road noise makes our speech recognition accurate in even the noisiest emergency room.
The same technology securely identifies healthcare conversations to automatically document patient encounters.
The same technology makes it possible for care teams to conversationally interact with the EHR.
The same technology makes our virtual assistant sound like an extension of the care team.
