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Nuance DAX: Real-word case study

Using technology to ramp up patient throughput and improve access to care

User profile

Cardiologist, Southeastern U.S.

Typical patient load

Previously 15‑17 patients per day, now 20+ with Nuance DAX

Priority

Increasing access to critical care for more patients

Challenge

Administrative time requirements for physicians takes time away from providing care and causes a tremendous patient backlog

For this cardiologist at a leading academic medical center in the Southeast, the demands of keeping up with administrative requirements while providing patient care created tremendous operational inefficiencies. Despite concerted efforts to keep up during the day, there would consistently be a backlog of patients, causing the facility to reduce timeslots. With Nuance DAX, the practice has seen a dramatic increase in patient throughput, increasing the number of cardiology patients seen per day by 24 percent.

“DAX has made me much more efficient. I went from seeing 15 to 17 patients in a day to consistently seeing over 20 patients. I no longer have a 3‑month backup, which is helpful for patients and for me. This is primarily because I am no longer spending time on the documentation. It has shifted the work from documentation to patient care.”

Unmatched outcomes

The positive impact on care delivery

76%

Physicians surveyed across specialties believe Nuance DAX improves the quality of the patient experience

9 min

Decrease in average wait time for primary care patients—cutting the industry average wait time by 50%

6 min

Physicians across specialties reported saving per patient encounter in documentation time

+24%

Increase in the number of patients a cardiologist saw per day

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